The first step in growing your business, they say, comes when the sole proprietor allows himself to delegate tasks. Not every task of a growing business can be delegated. Creative tasks, for instance, should probably be left to the genius behind the original idea. Other things like taking calls, mailing orders, or IT support should, however, be handed to the experts. Speaking of experts, we talked to Melbourne IT support company Emerging IT when writing this article, they were happy to answer our queries from a small-medium sized business perspective.

IT support is a function that can make or break your business. Most services in almost every area of business are online now, from ordering products to requesting information to looking up the business address to processing sales. What happens when your web site goes down for some unknown reason? What happens when your hard drive crashes and you lose all your sales records?Once your business begins to grow beyond a sale or two per day, it’s time to seek IT support. The fact is that managed IT services will make a business owner’s life much easier in two ways: on a regular, maintenance basis and on an emergency basis.For instance, many businesses nowadays have every sales record and transaction saved in Quickbooks or similar accounting software. There are always ways to transfer and print this information, even as specialized reports like quarterly earnings and total sales. It is a fact that the majority of business owners never get to know the true power of the software or service they use! This is where managed IT services come in. An IT specialist knows his way around the software being used and can show the business owner multiple functions he never even knew existed.Every computer also needs regular maintenance. No matter how advanced or expensive a computer is, they need to be cleaned both internally and externally to avoid problems. An IT professional can help organize files as well so that the business owner can find them quickly.

The natural extension to proper storage is proper back-up. Any computer hard drive may fail at any time with no notice, and this is why it’s important to have a duplicate. Back-ups may be on-site, meaning just a second identical drive physically next to the original, or off-site, which involves a completely different building, sometimes across the country, that has a server or hard drive hosting a copy of every single file. Businesses in flood prone areas, for example, may choose to back-up their files off-site. IT professionals can help choose the best option.

Managed IT services that are regular and ongoing like the ones described can save the business owner in an emergency hard drive failure and make daily life easier as well. Invest in one shortly after starting a business, and that investment will pay off!

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